Yes, they're no longer keeping up with my business growth
No, they're still meeting my needs perfectly
Yes, everything's running smoothly and integrated.
I'm unsure; there might still be some gaps that need fixing.
No, and I don’t have the time to tackle integration right now.
Team structure and roles
Client onboarding and customer experience
Task Automation
Standard Operation Procedures for my team
Internal and external communication
All of the above – All my systems needs a boost!
Not sure – That’s why I’m here to figure it out!
Yes, we’ve got a solid training process ready to go.
Not yet, we’d need to create one.
Not yet, I wouldn't know where to start.
Yes, and we make sure they stay up to date.
Not yet, but it's on our to-do list.
No, and it’s not something we can prioritise at the moment.
Yes, we’ve automated most of our repetitive tasks.
Not yet, we’re still handling things manually.
Yes, but I’m unsure how to tackle them.
I think so, but I can't pinpoint the cause—just noticing a productivity dip.
Nope, everything's running smoothly in my business.
Nope, our SOPs are crystal clear and easy to follow.
Some areas could definitely use more detail or clarification.
Yes, we frequently run into confusion with our SOPs.
I don't currently have SOPs in place.
Not really, our team operates pretty smoothly.
There might be some inefficiencies, but I’m not sure where to start fixing them.
Absolutely, they adapt seamlessly and quickly.
Sometimes, usually they offer resistance due to the lack of detail SOPs.
No, changes often cause confusion and delays.
I don't usually ask for feedback.
They believe we can improve our systems but we’re lacking both the time and know-how to implement automation.
Yes, and we are proactive in optimising the systems regularly.
Yes, everyone in the team is aware of their role in the business.
Sometimes, we have tasks that are not clear who they belong to.
My team lacks accountability over their tasks sometimes because their role is not fully clear.
Yes
No, everything is ready for me to scale
Some of them
No
Nope, everything seems to be running smoothly.
I think there might be some, but I'm unsure how to pinpoint or fix them
Yes, there are definite bottlenecks that need attention.
I haven't really thought about bottlenecks yet.
Team structure and roles – I need better alignment
Client onboarding and processes – My customer experience needs streamlining.
Automation – Too many manual tasks slowing us down.
Standard Operations Procedures for my team
Optimising my Business Systems
Communication – Internal and external communication could definitely use some fine-tuning.